The 2011 PlayStation Network outage resulted in the suspension of all Sony PlayStation Network and Qriocity services worldwide after an "external intrusion" circumvented the security placed on Network. The attack occurred between April 17, 2011 and April 19, 2011 and Sony warned users that there was a possibility that personally identifiable information of PlayStation Network customers were accessed through unauthorized means and subsequently stolen.
At the time of the outage, with a count of 77 million PlayStation Network registered accounts, data theft of personally identifiable information would make it one of the largest data security breaches in history. This would surpass the TJX Hack in 2007 which affected 45 million customers. Government officials in various countries have voiced concern at failing to protect customers' personal details and Sony's belated warning that users details could have been obtained in the security breach — nearly a week after the initial "external intrusion" as Sony claimed.
Sony turned off the PlayStation Network on April 20, 2011 following the intrusion a few days earlier and it has remained offline since. As of April 30, 2011, the problem has not been rectified and Sony had not announced when services would return. Sony stated on April 26 that they were attempting to get online services running again "within a week".
At a press conference in Tokyo on May 1, Sony reconfirmed the news that some PSN and Qriocity services would be available during the first week in May.
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